Halifax Bank Loans

APR: 9.9% Representative
Loan amount: £1,000 - £25,000
Repayment duration: 12 - 84 Months
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Halifax Bank Loans customer reviews

2.3 out of 5 from 122 reviews

Slow

13:51 26-03-2013

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Slow responding to application

RW JOHns

Given loan at distressing time in life

17:48 29-06-2017

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Great deal given on loan at very needy time absolutely easy application and money in account immediately thank you online halifax loan

Shabana nasim

They trick you with the rate!!

04:19 19-11-2011

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Just taken a loan with Halifax as it is where I have my current account. I applied online as the rate was 8.8% they called me back and said I can have the loan but it is over 14% interest! That's an extra £50 a month on the repayments! I have a perfect risk score with Halifax, no debts and a perfect credit rating. It's just simply greed and taking advantage. I've declined the loan and will be joining another bank. Beware of their tricks!!

Shane

Easy to arrange and with my needs in mind

17:24 29-06-2017

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The advisor was polite and took the time to listen to my needs . I left feeling more in control of my financial situation.

JENNIE MCINTYRE

Complete Lies

04:10 14-05-2011

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Been a Halifax customer over 10 years with bank

Deano

Poor/Average

16:18 30-05-2017

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Not the best experience, will be looking elsewhere in the future.

Gordon Perkins

Jon

10:51 17-03-2011

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I was accepted for a loan immediately over the internet using their online application service. This was straight forward and not too invasive. A quick phone call later to confirm the terms, paperwork received in the post the next day (Free Service) and loan in account within 5 days. Great service and very reasonable payments over a 4 year term.

[email protected]

Personal loan

10:17 05-04-2017

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good interest rate and easy to set up.

Laura Mason

Everything was so easy

10:01 27-10-2010

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I asked for a loan from Halifax Loans of $5000. The internet application was easy to use and quick to do. I was accepted in principle on the net, and had an immediate phone call to agree terms. I got a good rate, and the people were very helpful. I would recommend this loan service.

Fay

A fair deal

15:08 05-03-2017

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I had a personal loan with Halifax and topped it up a month later. The team were fast and efficient in helping me with my update. Fabulous customer service over the phone and I felt highly valued as a customer

Sharon. Evans

Our review of Halifax Bank Loans

Our review by Alex
Written by: Alex
Simplicity
83.7
Features
62.3
Consumer sentiment
97.9

Total OPTIOSCORE
78.8/100

Halifax offer a really reasonable representative APR of 3.4% on their loans, so it’s going to come as no surprise to find out that customers will need to have good credit history to be approved for a loan. Their other criteria are fairly standard for the market, but you will need to have a Halifax current account for at least a month, or already have a mortgage, credit card or loan with them.

It’s worth making sure that you have online banking with Halifax as it means you can apply for their Online loan. With this you’ll be able to get a quote in one minute with no credit search and if approved you’ll receive the funds within minutes. The interest rate is fixed for this loan and although you can make overpayments with no charge, if you settle the loan early then you may be charged up to 50 days’ interest.

The Clarity loan also takes only a minute to get your quote online, however if you’re approved it can take up to 72 hours to receive your loan. There are no fees or charges for setting up this loan and unlike their other loan option, you don’t have to pay any fees for settling the loan early.

As with some other bigger banks on Choose Wisely, online reviews can be fairly scathing. On TrustPilot Halifax have received a score of only 1.8 – although this is spread across all their products, not just their loans. Negative reviews seem to spawn from their levels of customer service and lack of personal touch for customers that call in. On the other hand, Choose Wisely has a number of positive reviews for Halifax personal loans – these customers have enjoyed the smooth process, good interest rate and appreciated the online application.

Overall verdict: It’s a shame that Halifax have had such bad reviews when it comes to the customer service side of things, as loan customers seem to have a positive journey up until that point. If you have good credit and are happy banking with Halifax, then they may be a good option for you – just make sure you meet their criteria before applying as failure to do so may harm your credit score.

Highlights

  • No charge if you pay off your Clarity loan early
  • Current account holders can apply online
  • Low representative APR

Minimum criteria

  • You must be an existing Halifax customer
  • You must be a UK resident
  • You must be aged 18 or over
  • You will need to be in paid employment or have a regular income
  • You have not been declined for credit in the last month
  • You must have good credit

Fees

  • Maximum APR 28.9%
  • Arrangement fee: £0
  • Early repayment fee: £25
  • Late payment fee: £25

About Halifax Bank Loans

Halifax, one of the biggest high street banks, lend between £1,000 and £25,000 that can be repaid over one to seven years at a representative APR of 3.5%. As with most lenders on the market, the actual rate of interest you receive will be decided by your personal circumstances and may differ from the APR advertised. To apply for the loan you will need to have a good credit history and not been declined credit in the last month. You will also need to have held a Halifax current account for at least a month, or have a Halifax mortgage, credit card or loan.

Halifax offer two types of loan; Online, for customers who have online banking, and Clarity, for those who don’t. Both have various benefits and slight differences – Online means you can easily access your account and manage it, but Clarity means there is no charge if you settle your loan early. Most customers will receive the funds instantly, however there is a chance that it could be up to 72 hours from when Halifax receive the signed loan documentation.

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