Santander | Everyday Current Account customer reviews.
1.5 out of 5 stars
Our review of Santander | Everyday Current Account
The Everyday Current Account is the free offering from Santander and doesn’t come with many added extras above and beyond being able to manage your account effectively. The standard benefits apply, such as free text and email alerts, being able to use your Visa debit card for purchases at home and abroad and being issued a contactless card, if eligible. However, where the Santander Everyday Current Account differs is with their free overdraft facility for the first four months. After this time there is a daily charge depending on how overdrawn you are, so be careful not to dip into it too far if you don’t need to, otherwise the charges will add up.
Switching to the Santander Everyday Current Account is a simple process and can be done from your existing Santander account, or from another bank or building society. Their team will change the payment details of your Direct Debits, standing orders and salary. This process can take up to seven working days. You’ll be kept up to date on the status of the switch via letter, text and email and they will even close your previous account for you and apply a redirect on any other payments to and from your old account for 36 months.
Although there aren’t any online reviews for the Everyday Current Account, Santander have quite a negative perception online. TrustPilot users have given them a rating of ‘bad’ which can be attributed to less than perfect customer service, policies that aren’t customer-friendly and security procedures that get in the way of good service.
Overall verdict: For a free account the Santander Everyday Current Account is fairly standard. There are little extras such as the four month free overdraft facility, but if you’re looking to earn interest, cashback or benefit from insurance then you may need to look to some of Santander’s more premium accounts.
Highlights
- 24/7 access to account via phone, online or mobile banking
- Free text and email alerts
- Switch in just 7 days
- Overdraft available
Minimum criteria
- You must be aged 18 or over
- You need to be a UK resident
Fees
- Maximum APR %
- Arrangement fee: £0
- Early repayment fee: £0
- Late payment fee: £0
About Santander | Everyday Current Account
The Santander Everyday Current Account has no monthly fee but comes with the essential tools needed to be able to manage your money. Customers have 24/7 access to their account using either online, mobile or telephone banking and can set up free email and text alerts to stay updated. Customers are able to use their mobile to set up Apple or Android Pay by linking their Santander Everyday Current Account debit card. This allow you to use your phone to pay with contactless in shops and restaurants.
When applying for the Santander Everyday Current Account customers can request the overdraft facility. Santander will look at the information given during the application process and determine if and how much the overdraft limit will be. If you use the dedicated Switcher Service to set up your Santander Everyday Current Account then you’ll receive a free arranged overdraft for four months. After this time the fee can range from £1 to £3 per day, depending on the size of the overdraft. There is also a fee of £6 per day should you go over your limit.
FCA registration
Reference No: 106054
Trading names: Santander, Cahoot, Santander Corporate and Commercial Bank (SCCB), Santander Global Corporate Banking
Place of business: 2 Triton Square, Regent's Place, London NW1 3AN
Data protection registration
Registration No: Z8737433
Data controller: Santander UK PLC
Address: 2 Triton Square, Regent's Place, London NW1 3AN
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