NatWest | Reward Silver Account

166 reviews

Monthly fee: £12.00

AER: 0%

Representative example: Representative Example*: If you have a Reward Silver Account with an arranged overdraft limit of £1,200 and you use all of this, you will be charged arranged overdraft interest at 19.89% EAR (variable), a monthly Arranged Overdraft Usage Fee of £6 and a monthly account fee of £12.

NatWest | Reward Silver Account customer reviews.

166 reviews

1.8 out of 5 stars

Excellent service throughout
17:32 06-11-2018
ImageSmart Money People

Great rewards and perks from a trustworthy bank with competent employees


18:20 05-11-2018
ImageSmart Money People

Easy to login membership site to us all benefits

Chard anderson

Great app, great offers
12:52 05-11-2018
ImageSmart Money People

Arguably the best banking app ever created


Great app and good service
18:27 09-05-2018
ImageSmart Money People

Shame about the branch closures but I'm very happy with my bank

Jake Andrew

Good but not always great
16:03 12-02-2018
ImageSmart Money People

A good account with lots of benefits, however the £17 a month charge is a bit pricey. Great app and customer service though.


Best bank ever
08:55 28-01-2018
ImageSmart Money People

Such a good app, banking was never so easy! Silver reward account is fab when you are paying lots of bills each month, plus I get 25% off tickets I book through ticket master!!


Great account
21:43 08-01-2018
ImageSmart Money People

Easy to use, great benefits and online banking makes everything so easy to use.

Elizabeth Borg

Above average service
21:51 18-09-2017
ImageSmart Money People

I've banked with Natwest for over 30 years and found the service well above aveage

Stuart Wilson

The best
16:00 27-06-2017
ImageSmart Money People

I have accounts with them from the beginning of my journey in Uk and from my town branch I had understood what is and how I can use all my benefits of my bank account. The most interesting thing is the application.Is the most easy and you can understand where your money are what products they have and everything in one you can find there.


So easy to use, my reward build up quickly!
07:29 30-04-2017
ImageSmart Money People

I've been using the instant saver for a couple of year and have all of my household bills linked to the account which regularly gives me enough cash to withe convert to vouchers or dump straight back into my bank


Our review of NatWest | Reward Silver Account

The Reward Silver Account from NatWest is their mid-range account which is priced at £12 per month and comes with additional benefits. As well as the usual access to mobile and online banking, customers can earn 2% cashback on their household bills if paid by Direct Debit from their account. Customers will also have access to an overdraft and be able to withdraw up to £130 per day from selected ATMs without needing their Reward Silver Account debit card.

In comparison to some of the other Natwest accounts, the travel insurance offered by the Reward Silver Account is limited to Europe and is not worldwide. Saying this, the Reward Silver Account does come with a number of lifestyle benefits such as discounted live music and dance event tickets. If you’re a regular restaurant goer you can also make the most of a free tastecard which will give up 50% off at a number of restaurants across the country. The mobile insurance covers theft, accidental damage and malfunctions, however unlike some of the more expensive accounts from NatWest, you won’t be covered if you lose your phone and there is a £75 excess.

NatWest have unfortunately received some negative reviews online and they’ve been given a rating of ‘bad’ on TrustPilot for their business as a whole, not just their Reward Silver Account. There seems to be a number of customers that have been left disappointed with their fraud investigation service, unjustifiable fees and seemingly seemingly uncaring customer service.

Overall verdict: The NatWest Reward Silver Account is their mid-range offering. There aren’t as many benefits as some of the more expensive accounts, but if you don’t regularly travel worldwide or have a car then it shouldn’t be a problem. Do be sure to register your household Direct Debits to your account so you can maximise your 2% return which can add up over time.

Written by: Alex


  • Mobile phone insurance
  • European travel insurance
  • 2% Rewards on selected household bills paid by Direct Debit
  • Manage the account with online and mobile banking
  • Earn 25% cashback on tickets for theatre, dance and concerts throughout the UK
  • Free Tastecard

Minimum criteria

  • You must be aged over 18
  • You need to be a UK resident


  • Maximum APR %
  • Arrangement fee: £0
  • Early repayment fee: £0
  • Late payment fee: £0

About NatWest | Reward Silver Account

The NatWest Reward Silver Account costs £12 per month and in return offers lifestyle-based benefits. Customers receive European travel insurance, mobile phone insurance and a 2% return on selected household bills that are paid for using Direct Debit from their Reward Silver Account. This can be applied to council tax, mobile or landline phone, TV, water, gas, electricity and broadband – the rewards earned will have no upper limit and can either be converted to cash and paid to your Reward Silver Account, given in high-street store vouchers or donated to charity.

The European travel insurance covers sole or joint Reward Silver Account holders for trips up to 22 days and also includes winter sports. Customers are also able to get preferential rates on foreign currency from the NatWest Travel Money service – this can be ordered either over the phone or online and can be delivered to your home address. NatWest Reward Silver Account holders will also receive a tastecard which gives them 2 for 1 or 50% off their bill at restaurants across the UK as well as 25% cashback on tickets for theatre, dance, opera, concerts and performances throughout the UK and Ireland.

Customers can apply for an arranged overdraft and the upper limit is decided by NatWest using information on your financial history and personal circumstances provided during the application process. For the Reward Silver Account customers pay no interest on the first £10 of their overdraft, after this there is a charge of £6 and any interest accrued if you use your arranged limit.

Company information

Registration number: 929027


Customer Relations, Freepost Nat12685, Borehamwood, Hertfordshire, WD6 1BR

FCA registration

Reference No: 121878

Trading names: National Westminster Bank Plc, Natwest Markets, Williams & Glyn

Place of business: 135 Bishopsgate, London EC2M 3UR

Data protection registration

Registration No: Z4936258

Data controller: National Westminster Bank PLC

Address: 135 Bishopsgate, London EC2M 3UR

Apply Now