NatWest | Reward Account

The NatWest Reward Current Account is one of the cheapest accounts they offer which results in limited benefits. Being able to earn cash on household bills is quite handy, especially as the two Direct Debits can also include your mobile phone bill. This system is also flexible as you can choose to receive your reward as cash straight to your account, as a voucher for well-known high-street NatWest partners or even to donate to charity. Better yet, NatWest don’t put a cap on the amount you can earn, so if you use this account for all of your household bills then you could earn a nice little bonus in the long run which will outweigh the £2 monthly fee.

As with most current account providers NatWest offer online banking, a mobile app and a UK call centre that’s open 24 hours should you need them. They can also boast one of the largest branch networks in the UK and even send pop-ups to some of the more rural areas where customers may not be close to a standard branch. One added benefit that does go above and beyond is that you can use the mobile app to withdraw cash from selected ATMs, which means if you’ve popped out without your purse or wallet, or had it stolen, then you can take out up to £130 per day to keep you going.

NatWest have received a disappointing reception from online reviewers and they’ve been given a rating of ‘bad’ on TrustPilot which covers the whole bank, rather than just their Reward Current Account. Customers have been left dissatisfied with long wait times, frustrating application processes and disappointing customer service, especially given that there are so many ways to contact them.

Overall verdict: For all the bad reviews there are some customers who have had a really positive experience with NatWest. Their Reward Current Account is basic, but you are only paying a small monthly fee – worth it if you are in charge of household bills and want to make the most of earning some cashback from them.