Barclays - Current Account

Monthly fee: £3
AER: 0%
OPTIOSCORE 63.4/100 
Barclays - Current Account customer reviews

2.8 out of 5 from 657 customer reviews

Contact Barclays - Current Account

Barclays - Current Account customer reviews

2.8 out of 5 from 657 reviews

On the phone for a while

18:08 16-08-2017

via Smart Money People

While trying to sort out some problems with my account I was left on hold for 15 minutes for no reason

Pavels Tabors

The best

18:32 13-08-2017

via Smart Money People

Love this bank! The best account for your life

Dhenys Superbi

Easy to set up

22:02 09-08-2017

via Smart Money People

It was easy to open an account with Barclays, I applied online. They conducted a credit check and within a few minutes I had successfully opened an account.

Jas

Great, long lasting service with multiple accounts

11:44 07-08-2017

via Smart Money People

I have been with Barclays for many years, both current , student and graduate accounts and all have been no hastle whatsoever. Tried to open accounts with other banks but always returned to Barclays.

Ben Robinson

Mediocre service

19:54 06-08-2017

via Smart Money People

I have been a Barclays customer since I was 12 years old. Despite this loyalty (25 years) I think it is fair to say that I have only mediocre feelings towards the bank and would not go out of my way to recommend them to others. They definitely seem to fall short of the likes of Santander and nationwide for offering existing customers better rates and cash back rewards etc.

Lizzie Cullum

Barclays

08:24 03-08-2017

via Smart Money People

I would recommend Barclays insurance its great value for money, great customer service & the claims process is relatively straight forward

Nik

Need for more cyber attack security

01:52 28-07-2017

via Smart Money People

In previous years, I've had to change my card a few times, as they have been used by strangers. Barclays need to rethink their security because this sort of thing shouldn't be happening to we customers.

Christopher Whyte

Not very helpful

09:06 25-07-2017

via Smart Money People

I find barclays very unhelpful and did not manage to solve the matter that i had.

Fran New Compton

Fees are expensive

19:46 22-07-2017

via Smart Money People

Overdrafts are costly, dont use them.

Alison

Always helping me out

19:43 21-07-2017

via Smart Money People

I know Barclays get bad reviews like most big banks but they have always helped me out when I needed an overdraft or opening another account. I like their website so I'm staying although it's tempting to leave when other banks offer £200 to go to them... I wish Barclays paid me somthing for staying...

Anonymous

Our review of Barclays - Current Account

Written by: Alex
Our review by Alex

The Barclays Current Account is free of charge for the standard account, however it can be tailored to your needs and additional extras can be added. For just £3 per month, you can join Barclays Blue Rewards and if you set up two Direct Debits from the account, and pay in at least £800 per month then you get a monthly return of £7. This may be a good idea if you’re going to use the Barclays Current Account as your main account, as if you earn at least £800 from your wages and have this  paid straight into this account you’ll be on the way there to earning the reward. You can also earn cashback from well-known high-street retailers simply by using your debit card in store. The funds you earn are paid into an electronic wallet, but can easily be transferred to your main account using mobile or online banking.

If you’re looking to switch to this account from your previous account Barclays will take care of it. You’ll just need to give them a few details about your regular payments such as Direct Debits and standing orders, and they get them transferred to your new Barclays Current Account. This will all be completed within just seven days, but do check to see if you have any payments going out during this period as they could be affected and missed. You can also pay off the overdraft with your previous bank by either depositing the balance to your new Barclays account, or by pre-agreeing an overdraft amount. Then, during the switch, Barclays will clear the overdraft so that you can close your previous account.

Although the web doesn’t have reviews specific to the Barclays Current Account, we can take a look at the type of experience that customers have had with Barclays as a company. Unfortunately TrustPilot have given them a rating of ‘bad’. Customers have complained about poor customer service, clunky mobile banking and being pushed from branch to telephone team and back again in order to sort out their issues.

Overall verdict: It’s a shame that Barclays have received such negative reviews, however do bear in mind that with such a big bank, this is inevitable. The standard Barclays Current Account offers a range of benefits, that can be customised to suit you - this is a nice touch.

Highlights

  • Keep control with the banking app
  • Overdrafts available up to £5,000
  • Sole and joint accounts available
  • Switch payments within 7 days
  • Cashback available
  • Account rewards such as £7 a month

Minimum criteria

  • You need to be aged 18 or over
  • You must be a UK resident
  • You must not be a student

About Barclays - Current Account

The Barclays Current Account is available to UK residents over the age of 18 that are not in full time education. Customers are able to apply for an overdraft of up to £5,000, however this will depend on previous financial history and personal circumstances. There is no monthly fee for this account. The Barclays current account comes with a range of benefits such as a personalised debit card featuring your favourite photo and mobile and online banking to access your account, check the balance and make secure payments. If switching to the Barclays Current Account from another bank, Barclays guarantee that all the payments will be moved within seven days.

As a Barclays Current Account holder, you will also be given the chance to join Barclays Blue Rewards. This has a monthly cost of £3 but you are given back £7 per month if you deposit £800 into the account and have two Direct Debits set up, as well as being offered the opportunity to earn cashback by purchasing through one of Barclay’s partners such as Matalan, Boots, The Disney Store and Waterstones.

Customers can also choose to add other extras onto their Barclays Current Account such as the Home Protection Pack for £12 per month. This gives you AA boiler and central heating , home essentials and appliance cover. Customers can add an optional boiler service which does cost a little extra.