TFS Loans

APR: 48.9% Representative
Loan amount: £1,000 - £15,000
Repayment duration: 12 - 60 Months
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TFS Loans customer reviews

4.8 out of 5 from 295 reviews

Worst experience of my life

19:00 28-08-2016

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I took out a £4000 loan with TFS in 2013. I was stuck, had nowhere to turn & a very kind friend offered to be my guarantor. Everything was fine at first, until a few months later when TFS claimed that I was £4000 in arrears and they took us to court - the judge allowed them to place a charging order on my friend's house, we didn't have a leg to stand on. Another £1500 approx was added to the loan balance in 'legal fees', racking up the total payable to them over £11k, even after making payments for a year. Since the charging order, every now and again, TFS and their solicitors would fail to communicate and it would be claimed that I'd missed a payment & then came the threats of forcing my friend to sell her home and pay my debt. Fortunately, I've been in a position to settle the debt in full now, but they only gave me £500 discount for early settlement - a drop in the ocean compared to the thousands that they've had from me already. They're a complete bunch of Cowboys who take advantage of those in a sticky situation and rinse them for everything they've got - you'd be better off dealing with your local friendly gang member loan shark than this bunch of thieves. Please don't use them - I wouldn't wish what I've been through on my worst enemy.


Highly reccomend

09:01 25-07-2017

Imagevia Smart Money People

Excellent customer service very friendly and helpful

Fran New Compton

Do not use - EVER!!!

08:51 17-08-2016

Imagevia Choose Wisely

Absolutely disgusting company to deal with. I went guarantor on a loan for a friend, there were issues with the loan that I couldn't get to the bottom of. I ended up with a CCJ and a charge on my property even though I had no notification of any issues prior to this. I am now 6 months pregnant and had a letter asking for payment of over £4000 or they would force sale on my property leaving me homeless with a baby on the way. I'm just glad the account is now settled and I can sleep in my own home knowing that I'm safe. Their customer service department is absolutely shocking, people playing God as they think they have a bit of power. One employee stood out as the worst and I had to ask him to not call me in work due to his disgusting manner with me. YOU HAVE BEEN WARNED - do not use this company, no matter what trouble you may be in, you will only end up in more by using them. If I could have given them a zero rating I would have.


Amazing Loans company

19:58 18-07-2017

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[email protected]

Quickly and simple!

09:57 18-07-2017

Imagevia Smart Money People

I never had loan in UK, but it is simple, if you are homeowner.


all the time

12:52 21-06-2017

Imagevia Smart Money People

You are so helpful and willing to give people a chance

denise baker

Great service from the start of the application

06:16 20-06-2017

Imagevia Smart Money People

Very easy and straight forward application ,No misleading questions.

Gary Haig

Easy application

09:51 19-06-2017

Imagevia Smart Money People

As I've already stated I am new to this but I found the application process simple enough even for a beginner like myself

Chris Thomson

Ease of application

09:46 19-06-2017

Imagevia Smart Money People

I don't know if I will be accepted but the application process is very simple

Chris Thomson


13:20 15-06-2017

Imagevia Smart Money People

Really helpful and great service.

Andrew Gadsby

Our review of TFS Loans

Our review by Alex
Written by: Alex
Consumer sentiment


TFS Loans, based in Essex joined the guarantor loans market in 2010. TFS Loans offer an almost identical product to a lot of other guarantor lenders in the market, priced on a similar level. If you don't know what a guarantor loan is, have a read of our guide all about guarantor loans.

One feature that stands out is that they offer amounts up to £15,000, however, to apply for these you will need to be a homeowner. During the application process TFS loans utilise e-signature technology which speeds up the process as it means applicants and their guarantors can submit and sign all necessary information online. So as long as all the correct information is supplied and your application is accepted, the turnaround from application to payout should be pretty quick. One thing I do find bizarre is that being this tech savvy within their application process it’s strange they don’t offer online account management. Instead, you must pick up the phone if you want to take any action on your loan, or speak to one of their advisors.

TFS Loans are a guarantor product so the usual warnings apply. Guarantor loans are designed for a very specific set of circumstances. If you have any doubt that you can afford the repayments, then do not apply. If for some reason you can’t meet your repayments it will be those closest to you that will have to pick up the pieces. Adversely, if you’re considering becoming a guarantor for a TFS loan, it pays to think carefully. If you do decide that you want to help someone out, there may be cheaper ways to do it including lending the money to them yourself or taking out a loan in joint names.

Online reviews for TFS are limited however from those we’ve received from Choose Wisely customers; feedback isn’t particularly stellar. Some of the reviews mention their expensive APR, however it’s actually quite standard for the guarantor loan market.

Overall verdict: TFS are almost identical to a number of other guarantor products in the market and with limited reviews it’s hard to offer any real judgement. There is nothing to say that If you suit the requirements of a guarantor loan TFS won’t suit your needs, but with other lenders offering slightly more bang for your buck it’s worth shopping around.


  • Guarantor loans available up to £15,000
  • You don’t need a good credit history to apply
  • Funds available quickly after approval
  • No fees of any kind
  • Online quote won't leave a credit footprint

Minimum criteria

  • You will need to have a regular monthly income
  • Your guarantor needs to be between 18 and 78 years old
  • Your guarantor needs to be a UK homeowner
  • Your guarantor must have a regular income
  • You must be a UK homeowner for loans £8,000+


  • Maximum APR 48.9%
  • Arrangement fee: £0
  • Early repayment fee: £0
  • Late payment fee: £0

TFS Loans Customer Question & Answers

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About TFS Loans

TFS Guarantor Loans are part of the TFS group and provide loans specifically for borrowers who have a poor credit history. They offer guarantor loans between £1,000 to £15,000 which can be repaid over a loan term ranging from 12 to 60 months. Their representative APR is 48.9%, however this may change depending on how much you are looking to borrow, the loan term and your personal circumstances.

Applications can be completed over the phone or online and as long as your guarantor’s details have been provided at time of application TFS Loans aim to pay out funds within 24 hours and these will be transferred to the guarantor’s bank account, not the borrowers. Repayments are made on a monthly basis by direct debit, however, should your circumstances change at any point during the term TFS loans will allow you to settle your loan early with a charge of 58 days’ interest.

In order to apply for a TFS loan you must be at least 18 years old and have a UK bank account with direct debit facilities. You will also need to be receiving a regular income each month. This can be from full time or part time employment, a pension or certain benefits. Each application must be supported by a guarantor who has a good credit history and trusts you will meet the repayments. If you miss a repayment your guarantor will be contacted to pay the balance.

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Provider last seen: 8:10pm 9/2/2017
Product data last updated: 3:18pm 26/9/2017
Warning: Late repayment can cause you serious money problems. For help, go to