SafetyNet Credit

4640 reviews

68.7% Representative

Will lend between: £1 - £1,000

Over: 0 - 365 Days

Representative example: Amount of credit: £500. Interest rate: 0.8% per day for up to 40 days (292% per annum (variable). Representative 68.7% APR (variable).

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Representative 49.9% APR.

SafetyNet Credit customer reviews.

4640 reviews

4.7 out of 5 stars

Sensational
18:30 26-11-2016
ImageChoose Wisely

Easy and simple great .

Alicia Mackenzie

Brilliant!
11:13 05-11-2018
ImageSmart Money People

Brilliant service. A little net you can dip into as and when you need it. Simple to borrow and repay on the app. 100% recommend

Just Jem

safetynet credit your best option
13:19 26-10-2016
ImageChoose Wisely

Best loan rate I've ever had, fast reliable service whenever I need it, I would recommend to all

glen

Poor Product, Does the opposite it says on the tin
10:10 04-09-2018
ImageSmart Money People

Increase credit limit despite struggling to live month to month. How would this company know that unless you tell them? Oh yeah they can view your online banking. Clearly they wish to ignore all the negative stuff so just increase your credit limit. Payday Predators

Stephen

Suberb servise
16:40 29-06-2017
ImageSmart Money People

Fast and easy to get, recomend them

Edvinas Ciutele

Very good
16:12 27-06-2017
ImageSmart Money People

Good provider simple and easy would recommend

Chantelle

gave me a rolling overdraft
09:39 23-06-2017
ImageSmart Money People

they have provided me with an overdraft for my banking

Denise Feber

Best loan
15:54 16-06-2017
ImageSmart Money People

Very good and straight forward . Excellent customer service and easy to deal with all transaction online

Abimbola

Good corasponse
13:33 31-05-2017
ImageSmart Money People

High interest if you don't go over but good service

Adele williams

Alternative overdraft facility
19:19 21-05-2017
ImageSmart Money People

It is easy to follow, takes what you can afford back and shows data of your spending. Quite a useful back up to have on a short term basis. Easily accessible on line and goo communication via email.

Jo Heath

Our review of SafetyNet Credit

SafetyNet Credit offer a product quite different to the high-cost short-term market. Rather than providing a standard short-term loan they provide a flexible and running account credit facility. When you apply to SafetyNet credit and are successful, you can choose to either transfer the balance to your account, or alternatively, choose the function that tops up your account to stop it from falling below a certain point and help to stop those pesky overdraft fees. Interest is charged on borrowing at a daily rate of 0.8%, this is capped at 40 days.

Customers with less than perfect credit history are still able to apply, although you will be credit checked during the application process. Failure to make payments or missed payments could have a negative impact on your credit history so please carefully consider if you can meet the repayments.

Overall verdict: If you have bad credit and are looking for short term finance SafetyNet Credit are definitely worth considering. They are at the cheaper end of the market, enable flexibility towards borrowing and are supported with strong consumer sentiment across the web. Saying this, SafetyNet Credit still provide a product that comes with a warning so be sure before applying.

Written by: Alex

Highlights

  • Repayments taken when you have sufficient funds in your account
  • SafetyNet have their own app
  • Takes only 15 minutes to transfer from your credit line
  • Automatic borrowing to cover overdrafts
  • Revolving credit line, no need to reapply

Minimum criteria

  • Must be a UK resident
  • You must be aged over 18
  • You must be employed
  • You will need to have a salary or regular income
  • You will need a current account with internet banking

Fees

  • Maximum APR 68.7%
  • Arrangement fee: £0
  • Early repayment fee: £0
  • Late payment fee: £0

SafetyNet Credit Customer Question & Answers

Total question and answers: 22

Question:

I got a text saying i have been accepted and to login to dashboard it says i have nothing in my account but owe you 150 pounds how do i access the 150 pounds and how do i owe it when i havent had it
Linda Mennie, at 9:44am 04/03/18

Answer:

Hi Linda, Thank you for your recent contact. We apologise for the inconvenience you have experienced receiving your credit instalment. Unfortunately, we are unable to provide specific details with regards to any accounts as we cannot satisfy DPA so we would advise calling our friendly customer service team who will be able to look into this further, please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Many thanks, SafetyNet Credit
Answered in a day by Rebekah

Question:

You asked for bank number and my pin number why
Jeremy Hammond, at 11:50am 03/03/18

Answer:

Hi Jeremy, Thank you for your contacting us. SafetyNet Credit will never request a bank card’s PIN number, this information should not be shared with anyone. We do request internet banking log-in details to link to your current account in order to run our affordability checks as part of your application. This helps determine how much credit we can make available to you if approved and is completely safe using bank-level security. We have read-only access which allows us to see your account transactions, but we cannot operate or control your account. Should you be approved we also use our read-only access to protect you from unauthorised overdraft charges and monitor your transaction data before taking affordable repayments. You can find further details about this on our website: https://www.safetynetcredit.com/faqs. If you have any further questions, please contact our customer service team on 0800 180 8400. Our lines are open from 8am-7pm Monday to Friday and 9am-5pm on Saturdays. Many thanks, SafetyNet Credit Team
Answered in 2 days by Rebekah

Question:

Why do you ask for bank pass word and memorable name?
Lisa Bailey, at 3:35pm 13/02/18

Answer:

Hi Lisa, Thank you for your contacting us. SafetyNet Credit links to your current account via your internet banking log-in details, this is completely safe and uses bank-level security. We have read-only access which allows us to see your account transactions, but we cannot operate or control your account. The purpose of this is to run our affordability checks as part of your application and determine how much credit we can make available to you if approved. Should you be approved we also use our read-only access to protect you from unauthorised overdraft charges and monitor your transaction data before taking affordable repayments. You can find further details about this on our website: https://www.safetynetcredit.com/faqs If you have any further questions, please contact our customer service team on 0800 180 8400. Our lines are open from 8am-7pm Monday to Friday and 9am-5pm on Saturdays. Many thanks, SafetyNet Credit Team
Answered in 39 minutes by Rebekah

Question:

will I get any statements sent to my home address or its it done all online
sean angus, at 7:15pm 24/01/18

Answer:

Hi Sean, Thank you for your recent contact. You can find your account statements within the ‘My Statements’ section of your SafetyNet Credit dashboard. These can be downloaded and printed if required so we don’t post out any physical copies to your home address. If you would like any further information please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Or you can contact us via https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in 15 hours by Rebekah

Question:

Well I applied Friday it's now Monday and still nothing waste of time
Mary calland, at 1:34pm 22/01/18

Answer:

Hi Mary, Thank you for your recent contact. We apologise for any inconvenience regarding your recent application. Unfortunately, we are unable to provide specific details with regards to any accounts as we cannot satisfy DPA so we would advise calling our friendly customer service team who will be able to provide feedback on the status of an application, please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. You can also get in touch via email https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in an hour by Rebekah

Question:

im a stay home dad and partner is full time employed can we make joint application?
john rhodes, at 12:00am 19/12/17

Answer:

Hi John, Thank you for your contacting us. Here at SafetyNet Credit our online application process can be made on an individual basis only. In order to be eligible you must be in employment and have a salary or other regular income. As part of the application we require read-only access to your online banking in order to run our affordability assessments. Should you have a joint account we will take all income and outgoings within that account into consideration when reviewing your application. You can find further details about our eligibility criteria on our website: https://www.safetynetcredit.com/how-it-works To proceed with your application please visit www.safetynetcredit.com If you have any further questions, please contact our customer service team on 0800 180 8400. Our lines are open from 8am-7pm Monday to Friday and 9am-5pm on Saturdays. Many thanks, SafetyNet Credit Team
Answered in a month by Rebekah

Question:

Why is my application been manually reviewed
Gina Barratt, at 4:44am 07/12/17

Answer:

Hi Gina, Thank you for your recent contact. Some applications are referred to our manual review team if we do not have enough information to make an automatic decision. Most applicants will receive some additional information from our manual review team at this stage. Unfortunately, we are unable to provide specific details with regards to any accounts as we cannot satisfy DPA so we would advise calling our friendly customer service team who will be able to provide feedback on the status of an application, please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. You can also get in touch via email https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in a day by Rebekah

Question:

Why don't. You tell people it's a con you're only broker's who charge for getting people the loan
Frank , at 7:06am 22/11/17

Answer:

Hi Frank, SafetyNet Credit is a direct lender who, we can assure you, has no fees or charges. It is free to set up a SafetyNet Credit facility and you will incur no cost if you do not borrow. We only charge interest for money borrowed from our SafetyNet Credit facility, at a flat rate of £0.80 per £100 borrowed, per day (0.8% per day). SafetyNet Credit advertises on Choose-Wisely, a price comparison site, so that users can compare the product to other direct lenders. If you would like to discuss any issues relating to SafetyNet Credit then please call us on 0800 180 8400. Or you can contact us via https://www.safetynetcredit.com/contact-form Should you wish to speak to Choose-Wisely about their services, then please get in touch with their team via their Contact Us page https://www.choosewisely.co.uk/pages/contact Many thanks, SafetyNet Credit Team.
Answered in 5 hours by Rebekah

Question:

I have an account set up with Safety Net . If I request funds on a Sunday, will the money arrive in 15 mins ?
Man, at 6:20am 22/10/17

Answer:

Hi there, Thank you for contacting us. For customers that have been approved for and set up their SafetyNet Credit facility, the typical time taken to transfer money to your current account is less than 15 minutes, which is not usually affected by the day requested. However, please note that in certain circumstances a money transfer can take up to 2 hours, depending on the bank concerned. For new applicants it may take up to 24 hours to set up a SafetyNet Credit facility in addition to the time it takes to transfer a credit instalment. If you would like to discuss this further please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Or you can contact us via https://www.safetynetcredit.com/contact-form
Answered in 2 days by Rebekah

Question:

where its show your bank balance do u see a balance befor it gos into some1s account like if some1 has something payed into there account but its not yet cleared
jo, at 4:45pm 02/08/17

Answer:

Hi Jo, Thank you for contacting us. When you click through to view your balance on your dashboard, it will show available balance, current balance and overdraft limit. If there is a difference between the available balance and current balance, this is usually due to a pending borrowed amount waiting to be cleared. Please note it is bank specific, but most banks will include any pending charges in the available balance displayed. If you would like to discuss this further please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Or you can contact us via https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit Team
Answered in 5 days by Rebekah

Question:

I was approved for a loan but don't want to accept it anymore. I provided my bank details to you. I was just wondering if you will still use my details or you will get rid of them now.
George, at 9:03pm 11/07/17

Answer:

Hi George, Thank you for your recent contact. If you no longer wish to accept the loan, please contact our customer service team as soon as possible on 0800 180 8400. Our lines are open from 8am-7pm Monday to Friday and 9am-5pm on Saturdays. Or you can contact us via https://www.safetynetcredit.com/contact-form All data is securely handled in accordance with data protection laws and our privacy policy. We will keep your information and details securely stored for as long as legally required. The team will be able to discuss this further with you. Many thanks, SafetyNet Credit Team
Answered in 12 hours by Rebekah

Question:

Do I have to use the service if I apply
helen, at 9:13pm 26/06/17

Answer:

Dear Helen, Thank you for your recent contact. Here at SafetyNet Credit, we have no fees or charges for signing up to our service, you do not have to use the service if you are successful in your application. SafetyNet Credit is a smart lending facility in which we provide new customers with a credit limit of up to £500.00 that is available to use whenever you need it. You only pay interest - 0.8% per day - when you use the credit available to you. It works a bit like a credit card in that way. To start your application with SafetyNet Credit please visit www.safetynetcredit.com If you have any further questions, please contact our customer service team on 0800 180 8400. Our lines are open from 8am-7pm Monday to Friday and 9am-5pm on Saturdays. Kind regards, SafetyNet Credit Team
Answered in 12 hours by Adam

Question:

If the limit I was given I have used can I borrow more?
Sibelle hakki , at 9:31pm 04/06/17

Answer:

Hi Sibelle, thank you for your recent contact. SafetyNet Credit offers a revolving credit line which means that you can borrow and repay up to your available credit limit. As a responsible lender, we only increase a credit limit when we are satisfied that a customer can afford to meet any subsequent repayments in a sustainable manner. In considering affordability we take into account income, expenditure and previous repayment history. Please be advised that credit limits are reviewed on a regular basis and good account management will increase your chances of a credit limit increase. If you would like to discuss this further please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Or you can contact us via https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in 2 days by Rebekah

Question:

How do I make repayments is it via my card?
debs , at 4:49pm 20/05/17

Answer:

Hi Debs, Thank you for your recent contact. Our repayment systems are designed to work automatically when we see an influx of money into your account, for example, when you receive your salary. Repayments will be taken subject to the agreed repayment restrictions, as set out in the Terms and Conditions. More information can be found here https://www.safetynetcredit.com/how-it-works Repayments can be made by card manually through your SafetyNet Credit dashboard. You can also make repayments over the phone by contacting our friendly customer service team on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Many thanks, SafetyNet Credit
Answered in 2 days by Rebekah

Question:

Have you come to a decision about my loan application
Peter cadman , at 3:47pm 20/05/17

Answer:

Hi Peter, Thank you for your recent contact. Unfortunately we are unable to provide specific details with regards to any accounts as we cannot satisfy DPA. We would advise calling our friendly customer service team who will be able to provide feedback on the status of an application, please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. You can also get in touch via email https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in 2 days by Rebekah

Question:

How do I get my account back in sync with bank account after Internet banking problem
Steven , at 3:05pm 08/05/17

Answer:

Hi Steven, thank you for your recent contact. We are unable to provide specific details with regards to any account as we cannot satisfy DPA. We would advise calling our friendly customer service team who will be able to help resolve any connections issues, please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. You can also get in touch via email https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in a day by Rebekah

Question:

is it possible to increse my limit to 300
debra marti, at 9:31am 02/05/17

Answer:

Hi Debra, thank you for your recent contact. We are unable to provide specific details with regards to any account as we can not satisfy DPA. As a responsible lender, we only increase a credit limit when we are satisfied that a customer can afford to meet any subsequent repayments in a sustainable manner. In considering affordability we take into account income, expenditure and previous repayment history. Please be advised that credit limits are reviewed on a regular basis and good account management will increase your chances of a credit limit increase. To discuss this further please call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Or you can contact us via https://www.safetynetcredit.com/contact-form Many thanks, SafetyNet Credit
Answered in 6 hours by Rebekah

Question:

could u please tell me when my first repayment is due
robert dunphy, at 8:42am 02/05/17

Answer:

Hi Robert, thank you for your recent contact. Unfortunately, we can not provide any specific information regarding your account as we have been unable to satisfy the Data Protection Act with the details provided. Please be advised that we will automatically take a repayment each time we see money coming into your account, subject to the agreed repayment restrictions as set out in the Terms and Conditions. You can also manually repay the outstanding balance of your loan and interest at any time through your SafetyNet Credit dashboard. The due date for payment will be specified in your statement which can be accessed via your SafetyNet Credit dashboard. Please call us on 0800 180 8400 to speak to one of our team who will be able to provide further details about your account. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Many thanks, SafetyNet Credit
Answered in 7 hours by Rebekah

Question:

Can i repay my loan over a few weeks
Chantelle, at 5:41pm 22/04/17

Answer:

Hi Chantelle, You can repay the outstanding balance of your loan and interest at any time by the due date given to you on your statement. Repayments can be made manually through your SafetyNet Credit dashboard, as well as automatically when money comes into your account, subject to the agreed repayment restrictions as set out in the Terms and Conditions. Repayments can also be made by contacting us on 0800 180 8400. Our repayment systems are designed to operate automatically so that, if you have the available funds in your current account, you automatically make a payment to reduce the outstanding SafetyNet Credit balance and minimise the period over which you pay interest. For full details on how SafetyNet Credit works, please visit our website at www.safetynetcredit.com/how-it-works or call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Many thanks, SafetyNet Credit
Answered in 2 days by Rebekah

Question:

I applied for a loan and haven't had a responce to confirm within 24 hours will it take much longer?
Martin, at 6:13pm 19/04/17

Answer:

Hi Martin, thank you for your recent contact. Unfortunately, we have been unable to locate a file with the information you provided, or satisfy the Data Protection Act. Please call us on 0800 180 8400 for further assistance. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Many thanks, SafetyNet Credit
Answered in 15 hours by Rebekah

Question:

Hi there put in for a loan with you and I was wondering if I passed as I havnt got an answer yet
Andrew wilson, at 5:26pm 08/04/17

Answer:

Hi Andrew, Thank you for your recent contact. Unfortunately we have been unable to locate a file with the information you provided or satisfy the Data Protection Act. Please call us on 0800 180 8400 for further assistance. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Many thanks, SafetyNet Credit
Answered in 3 days by Rebekah

Question:

How do I repay the loan and what period do I have to pay it back
Justine white , at 7:54pm 07/04/17

Answer:

Hi Justine, You can repay the outstanding balance and interest at any time. Repayments can be made manually through your SafetyNet Credit dashboard, as well as automatically when money comes into your account, subject to the agreed repayment restrictions as set out in the Terms and Conditions. Repayments can also be made by contacting us on 0800 180 8400. Our repayment systems are designed to operate automatically so that, if you have the available funds in your current account, you automatically make a payment to reduce the outstanding SafetyNet Credit balance and minimise the period over which you pay interest. For full details on how SafetyNet Credit works, please visit our website at www.safetynetcredit.com/how-it-works or call us on 0800 180 8400. Our offices are open from 8am-7pm Monday to Friday and Saturdays 9am-5pm. Kind regards, SafetyNet Credit
Answered in 4 days by Rebekah

About SafetyNet Credit

SafetyNet Credit, a trading name of Indigo Michael Ltd, offer short term finance up to £500 at a representative APR of 68.7% . They don’t have specific loan terms or monthly repayments as this credit line style of finance is flexible and takes into account how much you can afford to repay. These payments can be made manually via the online management tool at any time, or automatically as money comes into your account. SafetyNet will not automatically withdraw funds if it looks like it will affect another credit instalment, or would take you beyond your overdraft limit.

The finance works by linking up with your bank account and once your balance falls below a predetermined amount, SafetyNet Credit will automatically lend you money in order to prevent the borrower from dipping into their unauthorized overdraft and incurring penalty fees.

In order to apply with SafetyNet Credit you must have a UK bank account with online banking facilities in your name. They do accept borrowers with a bad credit history but as part of your application with SafetyNet Credit, you will be subject to credit checks.

Company information

Registration number: 7721420

www.safetynetcredit.com

0800 180 8400

10 Brick Street, Mayfair, London W1J 7HQ

FCA registration

Reference No: 715525

Trading names: Indigo Michael Ltd, SafetyNet Credit

Place of business: Account Technologies, Windsor Court, Frederick Place, Loudwater, HP11 1JU

Data protection registration

Registration No: Z2878281

Data controller: Indigo Michael Ltd

Address: Account Technologies, Windsor Court, Frederick Place, Loudwater, HP11 1JU

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Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk