247Moneybox.com

3167 reviews

1281.8% Representative

Will lend between: £80 - £200

Over: 7 - 37 Days

Representative example: Total amount of credit £80, duration of the agreement 29 days, rate of interest 292% per annum (fixed), total amount payable (in one repayment) £98.56. Representative 1281.8% APR.

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247Moneybox.com customer reviews.

3167 reviews

4.3 out of 5 stars

Brilliant when needed!
14:25 26-07-2017
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I will definitely use moneybox again, great service, easy to use, and email reminders when to pay back! Fantastic

Dylan Boardman

Great product, easy to use
20:17 05-05-2017
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I have used this service quite often and it is really quick to apply and the funds usually get paid within 24 hours of the application. Good helpful staff when you have a query. I would definitely recommend this company.

janeo1975

They took money out of my account TWICE; still no refund
11:57 07-02-2017
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247Moneybox took £558 out of my account to conver my repayment TWICE 6 days later and i HAVE STILL TO RECEIVE MY REFUND!!!! I have asked them for a line manager or super visor to ring me, they always say they will request that, but i never get a telephone call Terrible customer service, almost verging on SCAM. I would avoid this company as they do not value their customers' loyalty and are in no rush to mend any issues they have caused

Owen Patterson

Shocking
23:30 03-02-2017
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Had couple loans all payed back early went to apply for another sorry but this time not accpted took two payments from my bank and still wait to be put back in

Karl

Worst service ever
13:22 24-01-2017
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Got excepted for 500£ through a broker site this dropped to £80 when transferred to the site. 3 days later I still don't have the loan every time I ring your on hold for 1 hour and when they do answer all they say is it's with the under writers and you will get a email. Much longer and I won't need it as I'll have been paid. Get a grip

Mark

Ok but employees have very poor customer services skills
10:36 15-10-2016
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Applied for a loan after not using them for over 4 years. In this time I changed my bank and totally forgot that 247 held my old bank account details. They were rude and abrupt and couldnt wait to get me off the phone when I asked about the funds being credited into my bank account. Its been 3 days I sent an email to the customer service department and no response! I think the people that have rated this company highly, most must be working for them because their service stinks and I now remember why I stopped using them all those years ago. Surely after 4 years, such a lengthy period of time and as responsible lender they would confirm my bank details? I now forced to wait till the credit bounces and wait for their email to ask me for updated bank details....seriously c**p! Ive emailed the ceo regarding the poor telephone service from the 'kids' they employ and about the one who hung up on me and I was not even verbally aggressive!

Ranjeet

If I could rate less I would.
23:59 04-10-2016
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Awful customer service

Chris

Poor customer services when they make an error
19:55 30-09-2016
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They took to much money at repayment and promised and confirmed they would refund me the Gbp 416 extra they took, They don't give you a timescale and as you have a continue payment agreement it is hard to get your own bank to claw this back. 22 phone calls, each time told to look out for an email when the funds have been sent. Over 15 emails as well. The latest response I have received states that they are having problems with their bank so they can't issue the refund yet..... Bit of a shambles really and a real lack of customer care, especially as I'm recovering from cancer and have two small kids, anyway my mistake for using them really. Just think twice about using anyone like this

Fred

Terrible company
12:56 26-09-2016
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This company has such terrible service. They approved a loan but no funds were deposited into my account. Called up customer service which had me on hold for 20 mins and the customer service rep was so rude and didn't help me. All reviews about it being a excellent service is all done by fake profiles.

Kate

Do not use
16:33 06-09-2016
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I applied for a loan which they gave me for 80 pounds i paid this back early. I then applied for another loan to which they confirmed it was under consideration. This was friday now tuesday i have sent 25 text and 15 emails plus calls of 90 mins since friday . They say email us for dedicated and fast response a joke. They ring u when you answer they put phone down. I am now going to report them to financial ombudsman.

Janet parker

Our review of 247Moneybox.com

Established in 2009, 247Moneybox is an innovative next-generation finance company based in central London. They attempt to take a different approach to the ‘one size fits all’ model and hope to make the entire process as clear and transparent as possible.

247Moneybox are a provider of high-cost short-term loans and sit at the more expensive end of the market. The online application form is relatively straightforward and quick to complete.If you have been accepted with 247Moneybox you can use their online account management to manage your loan and future applications. If you’re a returning customer and have borrowed responsibly with 247Moneybox in the past, then they will consider lending you up to £800. However, if you’re considering borrowing an amount of that size there are much cheaper lending options available so it pays to compare your options.

Being a high-cost short-term product the obvious health warnings apply – be absolutely positive you can meet the repayments before applying. If you miss repayments it will show up on your credit file making your financial life more difficult in the future. In addition, you will also be charged a collection fee and ongoing interest until you repay. So if you’re in any doubt, don’t apply.

Overall verdict: There are lenders out there offering similar products at a cheaper rate, so it’s worth comparing your options before you apply. 247Moneybox are very transparent with how they operate so, as with all personal finance products, be sure you understand what you’re signing up for before your commit.

Written by: Alex

Highlights

  • Easy management of the loan online
  • Returning customers can borrow up to £800
  • You can repay the loan early
  • Part payments can be made before the repayment date to reduce balance

Minimum criteria

  • You must be aged 18 or over
  • You must live in the UK
  • You need to be employed with regular income
  • You need to have a UK bank account with a debit card

Fees

  • Maximum APR 1281.8%
  • Arrangement fee: £0
  • Early repayment fee: £0
  • Late payment fee: £15

247Moneybox.com Customer Question & Answers

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About 247Moneybox.com

247Moneybox are a high-cost short-term lender offering loans of £80 to £200. As a returning customer who has showed that they can repay on time, 247Moneybox may offer you the chance to apply for up to £800. Their representative APR is 1291.8% and interest is charged by the day at 0.8% of the amount that you borrowed.

In order to apply with 247Moneybox you must be at least 18 years old, live in the UK, be employed with a regular income and have a UK bank account with direct debit facilities. You’re not required to have a spotless credit history but due to the nature of the product, 247Moneybox will not lend to anyone who they feel will not comfortably be able to afford to repay on time and in full.

The application is completed online and if approved, you can receive the funds within three working days depending on your bank.

If you fail to repay on time you will be subject to a number of fees. Primarily, a failed collection fee of £15 which will be charged on the first day after your repayment date. From then on you will continue to be charged the contractual daily rate of interest until you have repaid in full. Interest will be stopped either 60 days after the loan repayment date, 60 days after any later date allowed for you to repay your outstanding balance or when the total amount of interest and charges equals 100% of the amount you borrowed.

Company information

Registration number: 05671281

www.247moneybox.com

020 7183 8078

20-22 Wenlock Road, London

FCA registration

Reference No: 673915

Trading names: 247Moneybox.com, 24/7 Money Box, CLIPPER SMITH & COMPANY

Place of business: 20-22 Wenlock Road, London N1 7GU.

Data protection registration

Registration No: Z9339538

Data controller: ACTIVE SECURITIES LIMITED

Address: 20-22 Wenlock Road, London N1 7GU.

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Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk