TSB Bank Loans

749 reviews

2.9% Representative

Will lend between: £1,000 - £25,000

Over: 12 - 84 Months

Representative example: Representative Example: If you borrow £10,000 over 60 months at a Representative rate of 2.9% APR and an annual interest rate of 2.9% (fixed), you would pay 60 monthly instalments of £179.28. The total charge for credit will be £756.80 and the total amount payable will be £10,756.80.

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TSB Bank Loans customer reviews.

749 reviews

1.4 out of 5 stars

Lots of interest at a young age
09:05 07-11-2017
ImageSmart Money People

Was kind of talked into a £7500 loan when I initially went for a £3000 one, it had lots of interest and ruined the next five years of my financial life, still trying to get back on my feet!

Kelsey Bowie

Personal Loan
19:30 23-07-2017
ImageSmart Money People

TSB make it easy to apply and have fair interest rates. I received the money the same day and all application was done online. Would definitely recommend!

Emma Dingley

Great service every time!
15:21 30-06-2017
ImageSmart Money People

I have a number of accounts with TSB - current accounts, esavings, business banking to name a few. When I approached the bank for a personal loan a few years ago the process was completely seamless and the communication friendly and efficient.

Craig Sibbald

High APR
06:32 29-06-2017
ImageSmart Money People

I applied for a personal loan through this bank, as I am a current account holder, never been in my overdraft, never been below a certain amount in my account. I needed to build credit history so sought a loan rather than a credit card. However, I was so disappointed at the APR being as high or maybe higher than that of a credit card. I opted for a different provider with excellent rates and customer service. Clearly this bank doesn't value their long term customers. Would NOT recommend!

Bianca Platt

Advertises good rates but unlikely to receive.
10:12 31-05-2017
ImageSmart Money People

Loans are showing rates as low as 2.8% but the given rates are much higher, even when applying with a good credit score. Process to apply was simple being an existing customer.

Adam L

Simple, Expensive and declined
15:09 30-05-2017
ImageSmart Money People

I needed an emergency loan to cover unexpected costs for my wedding. I applied for a TSB persona loan. rate shown to me was +29% APR. I bit my tongue and clicked submit on the application only to be told instantly that my application was declined. Considering that I have been banking with TSB for over 14 years, I thought they would have a full picture of my financial and would realise that a £2,000 pound loan over 12 month was reasonable. However, it was fortunate that I was declined as I searched Martin's Money Saving Expert website and found out about Zopa (online Peer to Peer lending). My application was accepted and I am now paying a 3.99% APR (Paying back £2078.76 over 12 months on a £2,000 loan). The wedding was a blast and I now have 8 months left to pay back my small loan! Thank you Zopa

L Habis

07:56 24-05-2017
ImageSmart Money People

So fast and easy to arrange. Highly recommended.

Michael Rose

Great and easy
08:35 20-04-2017
ImageSmart Money People

I applied for a loan to assist with the cost of a holiday to Florida. As I have a TSB current account, I could do everything online and there was no delay in the approval. The money was transferred to my account straight away. I have given 9/10 stars for how likely I would be to recommend just because I feel that it is easier for people with current accounts to get a loan than anyone else. Also, it may be possible to get a better rate of interest elsewhere.

Susie Corke

Public Complaint
13:07 03-02-2017
ImageSmart Money People

I was having financial difficulties and asked for a consolidation loan I borrowed 13000 over 60 months. I paid this loan of after 28 months and got no reimbursement whatsoever and i paid over 19000 pound back is this being treated fairly or is it pathetic. The loan agreements tiny print that is barely readable states £6.54 per day interest will be charged. TSB don't answer complaints and claim to have nothing wrong in ripping me off and helping me get further money worries since no reimbursement offered and no complaint regarding this matter resolved.

Steven lambert

personal loan
17:35 14-10-2016
ImageSmart Money People

Been with the bank for over 30 years and they still offer you a high interst loan


Our review of TSB Bank Loans

Unlike most other high street banks, you don’t need to be an existing TSB customer to apply for one of their loans. However, to apply you will need to either call them or visit them in branch to apply. If you do have a current account with them and have held it for three months or more, then you can benefit from being able to apply online and then keep track of your loan through your online banking. Successful applicants can benefit from two repayment holidays per year for the loan term, however you will need to take into account that you will be still be accruing interest and so will end up paying more in the long run.

TSB require the criteria you would expect from a high street bank with such an affordable APR, however as well as the actual applicant needing good credit, no one associated with them can have been bankrupt or had a CCJ within the last five years. You will also need to have been registered on the electoral roll and can’t live on the Isle of Man or Channel Islands. If you are an existing TSB customer the minimum requirements are slightly less stringent, however you will most likely have had to meet these when applying for your current account in the first place.

The listed representative APR of 2.9% is only available on loans between £7,500 and £25,000, so be prepared for APRs of up to 30% for amounts outside of this bracket. The rate given on any amount will vary depending on your circumstances. 

TSB currently have a review score of 2 out of 5 on Choose Wisely. While this isn’t great, it is one of the higher ratings of the high street bank lenders. It also needs to be considered that these reviews span their entire offering, not just their loans. After scanning the reviews there are mixed opinions on TSB and their customer service so it’s quite difficult to get a good idea of how customers feel about them.

Overall verdict: TSB offer affordable rates if you have good credit and meet their quite specific criteria. With benefits such as repayment holidays and management of the loan via online banking, they are worth researching, but, if your credit isn’t perfect then shop around to find the best lender for your circumstances.

Written by: Alex


  • Personalised online quote doesn’t leave a credit footprint
  • You don’t have to be a TSB customer to apply
  • Funds available immediately for TSB customers
  • Repayment holidays available
  • Overpayments and early settlement of the loan accepted
  • No arrangement fees charged

Minimum criteria

  • You will need to have good credit
  • No bankruptcy or CCJs with in the last five years
  • You will need to be a UK resident
  • You must be aged 21 or over
  • You must be on the electoral roll
  • Your bank account must have Direct Debit facility
  • You cannot live on the Isle of Man or Channel Islands
  • You must be employed for 16 hours or more per week, or retired with a pension


  • Maximum APR 30%
  • Arrangement fee: £0
  • Early repayment fee: £0
  • Late payment fee: £25

About TSB Bank Loans

TSB offer personal loans between £1,000 and £25,000 to be repaid over a loan term ranging from one to seven years. To apply online for the loan you will need to be an existing TSB customer and have held a current account with them for more than three months. If you’re not already a customer than you can still apply, you’ll just need to do this over the phone or in branch.

There are a number of options when applying for TSB, customers are able to complete the application online (even if they don’t bank with TSB), speak to the telephone team or go into a branch to speak to an advisor face to face. To get an idea of the rate that you could be offered, you can complete a personalised quote that doesn’t leave a footprint on your credit file. Approved existing TSB customers can receive their loan almost instantly between working hours and for non-customers it can take up to two working days to show in your account.

You will need to have good credit history to apply and will also need to be on the electoral roll, aged over 21 and employed with an annual income of over £10,2000.

Company information

Registration number: SC095237



Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH

FCA registration

Reference No: 191240

Trading names: C&G Mortgages , C&G Savings

Place of business: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH

Data protection registration

Registration No: Z5722895

Data controller: TSB Bank PLC

Address: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH

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