M&S | Current Account

Monthly fee: Free
AER: 5%
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M&S | Current Account customer reviews

2.6 out of 5 from 95 reviews

Trouble free

10:11 15-11-2017

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I've been a customer for a little under a year and it's been completely hassle free

Jean Cassell

Good deal and easy to manage

20:32 10-11-2017

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Switched to M&S bank which was easy and hassle free. Good bonus for joining and no problems since. Customer service excellent and easy internet banking. Would definitely recommend.

Joyce Cartwright

Great service and value

18:51 08-11-2017

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I sometimes lose track of my balance and so it's great that M&S send me a text to warn me and give me until nearly midnight to correct the deficit. At last, a bank that Wants to save e money!

Lynn

A* all round

13:39 08-11-2017

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Great telephone service with extremely friendly call handlers which makes a huge difference. Also the app is very useful and they are currently updating some of the features which will be good in the future.

Natasha Burnley

Great service, easy to use

21:11 06-11-2017

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I switched to M&S bank and it was so easy to do, they have fair products and have not caused any issues

Rebecca Inman

No problems

15:38 06-11-2017

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I changed to M & S Bank almost a year ago and have had no problems. Very easy to use online banking . Would recommend

Jean Cassell

RECOMMEND THE CURRENT A/C

12:27 06-11-2017

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STRAIGTHFORWARD THE BANK DID THE SWITCH, HAPPY WITH THE A/C

BARBARA STEPHENSON

Helpful but feel like they are still behind

08:20 05-11-2017

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Every member of staff I deal with is really helpful. However, I feel that they need to get more of what customers need. The only way I can transfer money is via online banking. In this age I expect to be able to access everything through mobile banking and an app.

Hannah Johnson

Easy to switch and great customer service

17:47 03-11-2017

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I recently switched to M&S Bank to receive the switching bonus that they offered. This was great, and they top up my M&S gift card by £5 if I deposit over £1,000 into the account in a month. Every person I've spoken to on the 24/7 phone line has been super helpful and friendly. The only downside is that the mobile app is a bit limited. You can't pay someone through the app for instance.

Emma Lyskava

Do not touch any M and S financial services with a barge pole

20:23 25-10-2017

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I switched a few years ago and it has been the only bank account that I have held which has been repeatedly compromised. Have had enough and am closing this account, as well as the credit card account which also has had similar problems. While I’m at it, I would not recommend the car insurance either. Extremely poor service on all fronts. M and S should stick to clothes and food.

Pam Lowery

Our review of M&S | Current Account

Written by: Alex
Our review by Alex

M&S have made sure that their customers can reap benefits with their Current Accounts. However, these rewards are usually tied back to shopping at M&S - so if you’re an M&S regular it’s worth considering, if not it then they may not be that attractive. When spending in an M&S store or online using the debit card linked to your M&S Current Account you will accrue points, these are then converted into vouchers that can be used on any of M&S’s food, homeware or clothing products. If there is a bigger purchase you have in mind these points can be saved up over a 15 month period.

One thing to watch out for if you’re going to apply for the M&S Current Account is that you will have to undergo a credit check to see if you are eligible for the account. So if you have blemishes on your credit file, or have had CCJs, IVAs or bankruptcy in the last six years then it might be worth looking at other current accounts as it is unlikely that you will be accepted for the M&S Current Account.

Looking online for M&S Current Account reviews doesn’t provide much information. However, we can take a look at M&S as a company to gauge the type of experience that customers are having. It’s quite difficult to apply their ‘bad’ rating on TrustPilot to their banking products as this also covers their clothing and food as well. If we search through and find the reviews about M&S Bank customers seem to be pleased with the ease of applying and good rates, however there has been problems with the responsiveness of the customer service team.

Overall verdict: If you have good credit and regularly shop at M&S their Current Account is right up your street. You can earn rewards every time you spend in store or online which you can then exchange for treats and even more shopping – which is great when you consider that there’s no monthly fee!

Highlights

  • £170 M&S gift card for switching (must stay for 24 months)
  • No monthly fee
  • Automatic £500 overdraft when opening the account
  • Earn 1 point for every £1 spent in M&S
  • Manage the account with the mobile app

Minimum criteria

  • You must be aged over 18
  • You need to be a UK resident
  • You must agree to a credit search for the application

About M&S | Current Account

The M&S Current Account comes without a monthly fee. By switching to the M&S Current Account and staying with M&S for a year customers can earn a £170 gift card – this is broken up into two parts and the first £50 is received during the initial switch. Customers are given an automatic £500 overdraft when the account opens and the first £100 is interest-free, after this it’s charged at 15.9% EAR variable.

M&S Current Account holders can also earn 1 point for every £1 they spend using their M&S debit card both in store and online. These points are then converted into M&S rewards vouchers four times a year and posted to your home to be used for food, homewares or their clothing. These vouchers can also be saved up for up to 15 months to help towards bigger purchases.

Customers can keep control over their M&S Current Account using the M&S Balance mobile app. This lets you view your balance, your last six transactions and even make mobile phone top ups if needed. Online banking, in-branch or 24 hours a day via the UK call centre are all available to account holders.